Pasadena Windshield Repair
3175 Estado st
Pasadena, CA 91107
I can not think what just materialize to me. I was conveying on the person on obligation there which i've had the worse week possible my transmission went out of my vehicle. so I have a rental for 1 week. I actually needed to return the vehicle into nowadays and below 30 mins a rock hit the windshield and it got a lil crack on it under inch.
They mentioned it wouldn't be Completely ready for another 5 days. I requested a supervisor to simply call me and nobody ever did. This was a awful encounter.
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I had been contacting various areas to get a rate estimate on a replacement window and located this put on line I termed and I am unable to keep in mind the agent who answered the mobile phone but he just sounded so uninterested in encouraging me he then offers me an outrageous quotation for replacing one window then tells me that It really is simply because they really have to purchase with the dealer and that I should really give it a handful of months so the price drops definitely?? What sort of customer service is this
@safelite don't just did the safelite dude switch my windows, he cleaned all four of my other Home windows and my rearview....how great
PS - they in no way responded to my e mail, phone messages, or my first Yelp critique offering to produce points proper or maybe to apologize. There was had been paint drops and smears in the interior of my car and missing trim they under no circumstances place back.
As I walked toward my auto I seen my permit holder was not over the window, I requested to in which it had been positioned... I saw him digging thru the trash and when he gave it to me it absolutely was so soiled and torn aside!!! These men and women threw my home within the trash. I more info really experienced to hold it together rather than go mad on these people since my Young children have been with me, Blessed them. They didn't defined tips on how to look after the the latest window alternative and also to major it off the window isn't the proper dimension, but I was not going to go back to that put. Tho the window is not the ideal dimension It can be carrying out its position since it rained and there was no leaks.
You declare you did not get a simply call but I called you myself a number of periods as we normally do. I apologized and attempted to reschedule for the subsequent day but your respond to was you should give me a bad evaluation anyhow. Examine extra Francisco L. Lengthy Beach front, CA
I scheduled a 3rd appointment and Yet again produced alternate preparations for transportation to operate more info when they arrived out a 3rd the right the perfect time to do The job appropriate.
If it is a accurate review, its magnificent that Gerber took care of this person once they didn't have the position when he alledgely introduced his automobile in 3 years back!!
Quit adhering to Mari T. four/28/2017 I am pleasantly astonished from the Tremendous provider I got from this location! It started off Using the appointment, I had been offered the appointment that fitted my plan. The estement was done extremely rapidly and I had been explaied in aspects what will occur up coming. Then, Chris took me and discussed all the things again. He gave the very best customer support, he was incredibly affected individual with me.
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